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BPO Services and Call Center Company

Outsourcing Shop has immense pleasure in introducing ourselves as inbound and outbound service providers. We are the service providers to world’s most renowned financial institutions and banks.

We provide each service that is needed during the life cycle of a product, from opening of a new account to verifying customer’s address, credibility, and closing of the account. End-to-end services are provided by us with best quality and enhanced security to ensure the customer satisfaction up to the highest level. By providing different packages and suites we cover all the services required in banking and finance industry. During the course of time, our foolproof services have earned many accolades.

Business process outsourcing is need of time and most sought after hired services worldwide. With globalization every business is facing stiff competition, so does the banking industry. Banks and financial institutions are striving hard to minimize their operational costs.

Our services for the banking industry include:

  • Account opening
  • Balance transfer
  • Collections
  • Help desk
  • Lead generation
  • Customer service
  • Customer acquisition
  • Card processing
  • Clearing and settlement
  • Penalty calculations
  • Daily balancing
  • Underwriting
  • Resolving queries
  • Telemarketing
  • Client verification

We work according to bank’s policies and accordance with the law of your state/country. Our strategic management has made significant increase in profits of the banks, we are working for. Outsourcing Shop has the advantage of time-zone variations as compared to other continents and offer diversified services to give a complete cover for your banking needs.